Lucas Meadowcroft is an idea's man, a huge risk-taker, never afraid of change, always disrupting, innovating, and pivoting to solve problems that will leave a huge impact on this planet. Pushing the boundaries when it comes to tech & innovation, his mission is to change the MSP industry forever. For more than 17 years he has served a diverse range of businesses, from start-ups to scale-ups, with the highest calibre in helping businesses leverage the latest technology trends, digitally transform organisations, and drive competitive advantage. Tribu is a machine learning productivity toolkit for helpdesks to improve efficiency in ticket management and request resolution. Unlike traditional manual helpdesk processes, Tribu uses machine learning to automate ticket functionality to create quicker processes and manage technician workloads.